This Privacy Policy explains how Amirul Ramli (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit amirulramli.com or make a purchase from our store.
By using this website, you agree to the practices described in this policy.
- Information we collect
When you place an order or interact with this website, we may collect:
-Full name and contact details (email address, phone number)
-Delivery address
-Payment information (processed securely through our payment provider; we do not store card details)
-Order history and transaction records
-Browser and device information (via cookies and analytics tools)
- How we use your information
We use the information collected to:
-Process and fulfil your orders
-Send order confirmations and delivery updates
-Respond to your enquiries and provide customer support
-Improve the website experience
-Send occasional updates or promotions (only if you have opted in)
We do not sell, rent, or trade your personal information to any third party.
- Sharing your information
We only share your data with trusted third parties that help us operate this website and fulfil orders, including:
-Payment processors (Chip) — to handle transactions securely
-Shipping providers (e.g. EasyParcel, Pos Laju, J&T) — to deliver your order
-Website platform providers (e.g. WooCommerce, WordPress hosting) — to operate our store
These parties are only given the information necessary to perform their specific service and are required to keep it confidential.
- Cookies
This website uses cookies to improve your browsing experience and analyse site traffic. Cookies are small text files stored on your device. You can disable cookies through your browser settings, though some parts of the website may not function properly without them.
- Data security
We take reasonable steps to protect your personal data from unauthorised access, loss, or misuse. All payment transactions are encrypted and processed through secure payment gateways. However, no method of transmission over the internet is 100% secure. - Data retention
We retain your personal information only for as long as necessary to fulfil your order, comply with legal obligations, or resolve any disputes. Order records may be kept for up to 7 years for accounting and tax purposes.
- Your rights
Under Malaysia’s Personal Data Protection Act 2010 (PDPA), you have the right to:
-Access the personal data we hold about you
-Request correction of inaccurate data
-Withdraw your consent for us to use your data
-Request that we stop processing your data for direct marketing
To exercise any of these rights, please contact us using the details below.
- Third-party links
This website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
- Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after any changes constitutes your acceptance of the updated policy.
- Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Amirul Ramli,
Mental Kuat Centre (NS0297184-A),
Melaka, Malaysia
Email: mentalkuatcentre@gmail.com
Whatsapp : 0126739904
Website: amirulramli.com